Privacy Policy


Effective Date: 12/7/2023


Introduction


At Buffalo Books & Coffee, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, including our Point of Sale (POS) services for independent bookstores. We respect your privacy and aim to be transparent about our data practices.


Information We Collect


We may collect the following types of information:


Personal Information: This includes your name, contact information, billing address, and payment details, including credit card information. Please note that credit card data is encrypted and stored securely to facilitate transactions and provide you with our services.


Communication Data: If you opt-in to receive text notifications from us, we may collect and use your phone number for this purpose. You can opt-out at any time by replying "STOP" to the message. If you wish to Opt-In again, simply reply "START" to the message.


How We Use Your Information


We use your information for the following purposes:


  • To provide our services, including processing transactions and maintaining your account.

  • To communicate with you about your account, transactions, and important updates.

  • To improve our services and tailor them to your needs.


Data Security


We take data security seriously. Your credit card information is encrypted to ensure its confidentiality. We use RSA encryption for credit cards, 2048 bit, and the private key is blowfish-cbc encrypted. All customer information collected is encrypted and stored locally on the Buffalo Books & Coffee premises.


Third Parties


We do not provide, share, or sell customer information to third parties. The information we collect at the time of checkout or account creation is used for order fulfillment, communications about orders or purchases, and for occasional email marketing. We do not provide our customer's information or activity to any third parties for analytical use.


Your Rights


You have the right to:


  • Request access to the personal information we hold about you.

  • Request corrections to any inaccuracies in your personal information.

  • Request the removal of your data from our systems. Please note that this may affect your ability to use our services.


Contact Us


If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at info@buffalo-books.com.


Changes to this Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Please check this page periodically for updates.


By using our services, you agree to the terms outlined in this Privacy Policy.